Contact
WhatsApp is the fastest way to reach us and the one we watch most closely. Use the form below for wholesale, anything that needs a written record, or if you would rather not message.
- WhatsApp Stock, order status, batch paperwork. Thai or English. Open WhatsApp
- Email hello@retabangkok.com. Best for quotes and invoices. Send an email
- Existing order Have your order number ready and we can look it up straight away. Delivery times
Wholesale and recurring supply
The automatic tiers on every product page run up to ten vials. Past that, or if you are restocking on a regular cycle, we price it directly. Clinics, gyms and resellers included.
What we need to quote
Which compounds and sizes, roughly how many vials, and how often you expect to reorder. That is enough for a price the same day.
How it works
Wholesale pricing is fixed for an agreed period rather than recalculated every order, so you know your cost. Payment by Wise or crypto, invoiced.
What we will not do
We do not white label, we do not relabel under another brand, and we do not supply outside Thailand.
Send us a message
Everything except the message itself is optional. We reply to the address you give us.
Before you message us
Where is my order?
A tracking number is emailed the moment your order leaves us. Ordered before 3pm and in Bangkok, it should reach you the same day. Elsewhere in Thailand it takes 1 to 3 days, and the 40mg pen takes 1 to 3 days wherever you are. If tracking has not moved by the next morning, message us with your order number.
Can I see the paperwork for my batch?
Scan the QR code on the vial for the compound, size and batch number. Send us that batch number and we will send the documentation for it.
Do you ship outside Thailand?
No. Thailand only.
Can I return something?
Within seven days, as long as the seal and stopper are untouched. Full detail on the refunds and returns page.